Frequently asked questions about Bluewall IT.
Answers to common questions about service areas, managed support, Microsoft 365 and working with Bluewall IT.
What areas do you cover?
Bluewall IT is based in Gosport and supports businesses across Gosport, Fareham, Portsmouth, Southampton, Havant and surrounding areas.
Do you offer remote and on-site IT support?
Yes. Most day-to-day issues can be resolved remotely. On-site support is available for installations, hardware, networks and work that needs a physical visit.
Do you offer monthly support packages?
Yes. Plans are Core at £35, Complete at £55 and Complete + Security at £75 per user per month, excluding VAT. Remote support is pooled across the business: 15 minutes per user per month on Core, or 30 minutes on Complete and Complete + Security. Unused time does not roll over; additional support is charged separately.
Can you manage Microsoft 365?
Yes. Services include licensing, user administration, Outlook, Teams, SharePoint, OneDrive, migrations, backup and tenant security.
Do you support home users?
Bluewall focuses primarily on business IT, but local computer repair and hardware work may also be available depending on the requirement.
How do I get started?
Call 02392 598002 or email [email protected] for an initial conversation about the problem or ongoing support requirement.
Can Bluewall IT build and host our business website?
Yes. We design and host professional business websites, with straightforward builds from £250 + VAT and managed hosting from £25 per month + VAT. See our website design and hosting services.
Need IT support that just works?
Tell us what is slowing your business down. We’ll explain the practical options in plain English, with no obligation.