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IT Help Guide

Outlook Keeps Crashing.

Outlook crashes are commonly caused by add-ins, damaged profiles, Office installation problems or local data files.

What to check

Start Outlook in Safe Mode, disable non-essential add-ins, install Office updates and test with a new Outlook profile. If the problem continues, check Windows reliability history and the health of the local OST/PST file.

When to get IT support

If the issue affects multiple users, keeps returning, risks business data or you are unsure about the security impact, stop repeated trial-and-error and investigate the underlying cause.

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